Choose from 13 different options covering up to 8 years or 120,000 miles!!!
You can find answers to frequently asked questions below, along with additional products that are available for your Subaru!

Call our business office or simply make an inquiry if you have any additional questions you'd like answered: 248-547-8800 and then option #4

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Added Security FAQs

1. What's the most important thing I should know about an extended service contract?

It is important to know the company that is promising to pay you if your car breaks down. A contract is only as good as the company that backs it. Some dealers offer service contract products other than the Subaru plan. For example, you can purchase Subaru Added Security (the only extended service contract backed by Subaru of America, Inc.) or an extended service contract backed by an independent insurance  company, which could be mistaken for Subaru-backed protection. Be careful when considering independent plans. Here are some  facts about independent companies:

  • The 10 leading independent providers 10 years ago are all out of business today. That means a large number of customers who had valid claims were not paid or received only partial reimbursements.
  • Independent providers profit only if their costs are less than what you paid for protection. Subaru Added Security's focus is on customer satisfaction, not extended service contract profits. Subaru wants your next car to be another Subaru!
  • On the surface many independent coverages appear to look like ours. The problem is they often require the use of inferior replacement parts, exclude important coverages like wear and tear, or make it extremely difficult to collect benefits.
2. Do I really need an extended service contract?

An extended service contract is an important option. With the high technology built into today's cars, repair costs have risen dramatically and will continue to do so. With just one major after-warranty repair, the contract could easily pay for itself. Subaru is proud of its reputation for reliability and superior engineering. However, anything mechanical could eventually require repairs.

3. Why is a Subaru-backed extended service contract the best choice?

Subaru views a service  contract as an investment in customer satisfaction, rather than as a profit maker. We know that a satisfied customer will  likely be a repeat car buyer. Independent providers/insurance companies have no investment in your next car purchase. This  philosophy really makes a difference in the quality of their service contract product, and even more importantly when  it comes to honoring your claims.

  1. What does an Added Security extended service contract cover?

    You may choose from two different levels of coverage:

    • Classic Plan

      Classic plans cover nearly 1000 parts in all major component  areas, including engine, transmission, drivetrains, front suspension,  steering, brakes, electrical, cooling and fuel systems and air  conditioning. Also provides towing and rental car reimbursement for  covered repairs.

    • Gold Plan

      Gold Plus plans include all Classic plan coverage plus hundreds more parts. In fact they provide essentially the same  bumper-to-bumper coverage as the basic factory warranty. Only a few  maintenance items and body parts are not covered. The Gold Plus plan also reimburses for lodging and meals when a breakdown interrupts your  out-of-town travel, plus: 24-hour emergency roadside assistance*, $100  allowance for Sign & Drive dispatched towing, jump start, tire change, gasoline delivery, computerized trip routing, dealer locator service and travel  assistance.

Additional items that can be added to your Subaru purchase or lease.  Either alacarte or save money by bundling items together.
Road Hazard/Tire Protection
  • Repair or replacement of a flat tire due to road hazard
  • Replacement of rim if damaged due to road hazard
  • Towing reimbursement up to $100 per occurrence
  • No limit on occurrences or claims and no mileage limitation
  • Transferable (adds value to resale of vehicle)

Key and Key Fob Replacement
  • Covers you against the expense of lost or stolen keys
  • 24-hour vehicle lock-out assistance
  • Taxi and/or Rental vehicle reimbursement if key cannot be replaced on the same day
  • House key replacement of up to three keys for the term of plan

Prepaid Maintenance
  • Oil and filter change at recommended intervals
  • 15,000 and 30,000 mile inspections
  • Tire rotations
  • Guarantees the use of genuine Subaru parts
  • Service performed by a factory trained technician

Fabric and Paint Protection
  • Protects the interior of you vehicle against rips, burns, spills, etc.
  • Exterior paint protection against weather, bird droppings, UV damage, etc.
  • No mileage limitations
  • Earth friendly product

Paintless Dent and Ding Repair
  • Permanently removes door dings and minor dents without harming the vehicle's finish
  • Repairs dents up to 4 inches in diameter
  • Hail damage covered up to your insurance deductible or $1,000
  • Repairs are convenient: can be performed at your home, office, or dealership